Linux Systems Administrator

Recent Position

• Linux system troubleshooting using systemctl, journalctl, and log analysis
• VPN connection setup and troubleshooting for secure remote access
• Network monitoring, diagnostics, and camera system maintenance
• Technical support and issue triage with Zendesk ticketing system
• Server performance monitoring and resource optimization
• Automated routine tasks through shell scripting for increased efficiency

Windows System Administrator

Previous Position

• Owned responsibility for daily maintenance and operation of hybrid local and Azure AD administration, enabling smooth and secure IT operations without disruption
• Built and tested configuration for company's ongoing transition to Intune for unified MDM, simplifying endpoint administration and providing a secure operating system baseline in accordance with NIST and ISO standards
• Managed hybrid AD environment (on-premises AD/Azure AD) and mail systems via Exchange Online
• Handled comprehensive user onboarding and offboarding processes
• Ingested archives from legacy system emails into new Exchange Online deployment, creating a single point of access for all mail users
• Protected user security by managing mail filters, mail flow rules, threat detection, and monitoring for compliance

IT Systems Administrator

Previous Position

• Managed hybrid local and Azure AD administration for seamless IT operations
• Built and tested configurations for Intune MDM transition, implementing secure OS baselines per NIST/ISO standards
• Coordinated with vendors and service carriers to ensure uninterrupted service
• Managed mail systems including migration of archived email to Exchange Online
• Implemented asset management software (Snipe-IT) to improve inventory tracking
• Facilitated user onboarding/offboarding processes and defined tasks for IT managed service providers

Active Directory Administrator

Previous Position

• Addressed AD line items identified by Microsoft Security Assessments
• Authored comprehensive documentation for environment configuration and recovery options
• Automated AD tasks with PowerShell for safe and consistent change management
• Defined requirements and proposed deployment plans for cross-team approval

IT Support Specialist

Earlier Position

• Administered AD server for user management and file server access
• Managed and maintained network infrastructure including switches and routers
• Configured and maintained medical software and equipment (EMR/EHR systems)
• Generated reports from software and analyzed performance metrics
• Created onboarding and access termination forms for HR workflow integration

Property Manager

LMC International

Jun 2024 - Present · 1 yr 4 mos

San Antonio, Texas Metropolitan Area · On-site

• Property Management for various listings
• Customer Service and tenant relations
• Maintenance and Repair coordination
• Post-Sales Support and follow-up
• Technical Assistance for property-related issues

Sales Associate

The Printed Meeple

7 months

3D printing, Board Game, and Card Game shop

• Customer service and sales support
• Product knowledge in 3D printing technology
• Board game and card game expertise
• Inventory management and product recommendations
• Technical assistance with 3D printing equipment

Linux System Administrator (Volunteer)

Texas World War I Centennial

Jul 2014 - Jan 2019 · 4 yrs 7 mos

Volunteer Experience

• Server Administrator, Web Developer, and Technical Support
• AWS EC2 - Linux Server x64 - Nginx - MySQL
• VPS server configuration, administration, and support
• Website design and development